Get in Touch

Our team of insulation specialists is ready to help you with technical questions, project specifications, and product recommendations. Contact us today for expert guidance.

Headquarters

Ul. Zdunje, Br.4,
Gostivar 1230
North Macedonia

Phone Support

Main: +389 70 215 231
Technical Support: +389 70 215 232

Email

General: info@sstrade.com
Management: s.sipahi@sstrade.com
Sales: sales@sstrade.com

Business Hours

Monday - Friday: 7:30 - 16:00 CEST
Saturday: 8:00 AM - 12:00 CEST
Sunday: Closed

Our Locations

SSTRADE serves customers across EU with regional offices and distribution centers for faster support and delivery.

Slovenia Headquarters

Pot v Dolino 41,
1261-Ljubljana, Slovenia

Phone: +386 30 732 392

Distribution: Isoluxe D.O.O.

Albania Distribution

Tirana Industrial Park,
Kapanon 23, Kashar/Tirana

Phone: +355 4 555 0187

Distribution: Salliu 2G SHPK

Serbia Distribution

Industrijska 6A,
Novi Sad 21000, Serbia

Phone: +381 64 849 5700

Distribution: Omega NS D.O.O.

Kosovo Distribution

Rruga magjistrale Prishtinë - Fushkosovë
Fushkosovë P.N / Kosovo

Phone: +1 (602) 555-0198

Distribution: Vatani SHPK

Frequently Asked Questions

Common questions about our products, services, and technical support.

What is the typical lead time for insulation products?

Standard products are typically available for delivery within 1-3 business days from our regional distribution centers. Custom products or large volume orders may require 2-3 weeks. Contact us for specific project timelines.

Do you provide technical support for installation?

Yes, we offer comprehensive technical support including on-site training, installation guidance, video tutorials, and a technical support hotline. Our team of experts is available to ensure proper installation and optimal performance.

Are your products environmentally sustainable?

SSTRADE is committed to sustainability. Our products contain high recycled content, are manufactured using renewable energy, and are designed for long-term performance to reduce environmental impact. We also offer recycling programs for end-of-life materials.

Can I get custom insulation solutions for my project?

Absolutely. We specialize in custom solutions for unique project requirements. Our engineering team can develop tailored products for specific thermal, acoustic, or fire performance needs. Contact our consultation team to discuss your requirements.